Privacy Policy

1. Introduction and Scope

Brazil Solutions LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with federal and state laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the California Consumer Privacy Act (CCPA), and applicable “mini-TCPA” and state privacy statutes. We are located at 8025 Castor Ave, Philadelphia, PA, and provide services nationwide.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, postal address, email address, phone number.
Service Data: Information necessary to provide tax preparation, ITIN enrollment, business insurance and licensing, bookkeeping, and related services.
Communications: Records of interactions via email, social media (Instagram, Facebook, WhatsApp), and text messages.
Usage Data: IP address, device identifiers, browser type, and pages visited when you access our website or social media pages.

3. How We Collect Information

Directly from You: When you fill out forms, subscribe to marketing communications, request services, or contact us.
Automatically: Through cookies and analytics tools on our website and social media platforms.
Third-Party Providers: We may receive information from partners who assist with service delivery (e.g., tax software providers, payment processors).

4. Use of Personal Information

We use personal information to:

Provide and manage our services (tax prep, ITIN sign-up, bookkeeping, insurance/licensing assistance).
Communicate with you, including appointment reminders and service updates.
Send marketing emails and texts, subject to your prior consent and applicable laws.
Improve our website, services, and client experience.

5. Marketing Communications & Your Choices

Email Marketing (CAN-SPAM): We include a valid physical address (8025 Castor Ave, Philadelphia, PA) and a clear unsubscribe link in every marketing email. We honor opt-out requests within 10 business days.
Text Message Marketing (TCPA): We obtain your express written consent before sending marketing texts. Messages are only sent between 9 a.m. and 8 p.m. in your time zone. You may opt out at any time by replying “STOP” or contacting Info@brazilsolutionsllc.com or 267-928-1252.

6. Sharing and Disclosure

We will not sell your personal information. We may share information with:

Service Providers: Third parties performing services on our behalf (e.g., ITIN processors, cloud hosting).
Legal Requirements: If required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. Consumer Rights (CCPA & State Laws)

If you are a resident of California or other states with privacy statutes, you have rights including:
Right to Know: Request disclosure of personal information we collect and how it’s used or shared.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell your data).
Non-Discrimination: You will not be treated differently for exercising these rights.
Requests may be submitted via Info@brazilsolutionsllc.com. We will respond within 45 days (with one 45-day extension if necessary).

8. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. We retain personal information only as long as necessary to fulfill the purposes outlined, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy annually or as required by law. The “Last Updated” date at the top reflects the effective date.

11. Contact Us

For questions, to exercise your privacy rights, or to opt out of email/text marketing, contact us at:
Email: Info@brazilsolutionsllc.com
Phone/Text: 267-928-1252
Mail: 8025 Castor Ave, Philadelphia, PA 19152

Thank you for trusting Brazil Solutions LLC with your privacy.